Quality Guarantee (Terms & Conditions)

30 day no quibble guarantee: We are sure you will be delighted with your purchase but in the unlikely event that you want to return it to us, please do so within 30 days of receipt in the original packaging (including purchase order) and we will issue a refund. Please note that a handling charge of £4 will be deducted from refunds on items that are not faulty, to cover transaction costs.

Defective items: We check all shirts before dispatch for faults but should you receive a defective item, please return it to us within 30 days of receipt with the original packaging (including purchase order), with details of the fault and stating whether you want a replacement or a full refund. Please note that shirts must be returned in their original condition and HFK cannot accept responsibility if a shirt has been washed not in accordance with the instructions on the label. There is no handling charge for returning defective items.

Financial Security: All financial transactions are carried out through PayPal for your complete financial security. HFK has no access to your credit/debit card details.

Delivery & Dispatch: Your order will be dispatched as soon as your payment has been confirmed by PayPal. Orders within the UK are sent by Royal Mail (1st Class Recorded Delivery or Special Delivery at your option) and must be signed for on receipt. Orders to the European Union and Rest of the World are dispatched by Royal Mail.

Items Out of Stock: If the item you order is currently out of stock, we will advise you by e-mail when new stock is expected. You may cancel your order at any time until your order is sent out. You will not be charged until your order is dispatched.